Privacy Policy

At Heart in Hand Studios , we are committed to protecting your privacy and ensuring that your personal information is handled in a secure and responsible manner. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you use our wedding videography and photography services.

1. Information We Collect

We collect personal information that you provide to us directly in the course of our business activities. This may include, but is not limited to:

Full name(s) of the client(s)
Contact information (phone number, email address)
Wedding details (date, location, timeline)
Payment information (credit card details, billing address)
We may also collect information about your interactions with our website or through communication platforms (e.g., email or social media).

2. How We Use Your Information

We use the information we collect for the following purposes:

To provide wedding videography and / or photography services, including communication, coordination, and delivery of products.
To process payments and manage billing.
To improve our services and tailor our offerings to your needs.
To send promotional materials, newsletters, or updates (if you opt-in to receive them).
To comply with legal obligations or respond to legal claims.

3. Sharing Your Information

We respect your privacy and will not share or sell your personal information to third parties, except in the following cases:

With third-party service providers who assist us in performing our services (e.g., payment processors, video editing platforms). These third parties are required to maintain the confidentiality of your information and only use it to the extent necessary to provide their services.

In the event of a legal requirement or when we believe it is necessary to protect the rights, property, or safety of Heart in Hand Studios, our clients, or others.

4. Data Security

We take reasonable steps to protect the personal information you provide us from loss, misuse, and unauthorized access, disclosure, alteration, and destruction. This includes the use of secure payment processing systems and encryption to protect sensitive data.

However, please be aware that no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security.

5. Retention of Data

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for legal and accounting purposes. After that period, we will securely delete or anonymize your personal information, unless otherwise required by law.

6. Your Rights and Choices

As a client, you have the following rights regarding your personal information:

You have the right to access and request copies of the personal data we hold about you.
You have the right to correct any inaccurate or incomplete information.
You may request that we delete your personal information, subject to any legal or contractual obligations we may have.
You can opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails or by contacting us directly.

7. Cookies and Tracking Technologies

Our website may use cookies and other tracking technologies to enhance user experience, analyze trends, and monitor website activity. These technologies may collect non-personal information, such as browser type, IP address, and website usage data.

You can control cookie settings through your browser preferences. However, disabling cookies may affect your ability to use certain features of our website.

8. Third-Party Websites

Our website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices or content of these external websites. We encourage you to review their privacy policies before providing any personal information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. Any changes will be posted on this page, and the "Effective Date" at the top will be updated accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Heart in Hand Studios 
918-497-0322
heartinhandstudios918@gmail.com

This Privacy Policy ensures that clients understand how their personal data is managed and offers transparency on their rights. As with all legal documents, you may wish to consult a legal professional to ensure that it aligns with applicable laws and regulations in your area.